Getting it delivered
There’s nothing more frustrating than designing the perfect message andsending off a big campaign, and then ending up in their recipient’s spam folder. We go to great lengths to ensure you can rely on us to get your emails delivered.
Our servers have been whitelisted
All of our delivery servers have been whitelisted by many of the larger ISP’s, including AOL and Yahoo! Our servers are also integrated into the spam reporting systems for other large ISP’s such as Hotmail and MSN. These arrangements ensure the best chance of your emails being delivered and also allow us to keep any sender not following best practice off our servers.
We monitor blacklists daily
Our staff monitor hundreds of the most common blacklists each and every day. If a server is ever listed (and it can happen to even the most well behaved permission based email servers), we remove it from our delivery cluster immediately and resolve the issue on behalf of our customers.
Human approvals (yes, that’s right, real humans!)
Until you have been approved, every large campaign is reviewed by our team before it can be delivered. Any potentially spammy emails are promptly removed and further action taken. Our team also verifies all large lists imported and ensure they comply with our strict anti-spam and permission policy.
Unsubscribe links in every email
Any email template we set up for you will contain an easy to find single-click unsubscribe link, allowing any subscribers to remove themselves quickly and easily. If you don’t do this, you risk your emails being marked as spam instead.